Helpdesk

Bulk Billing 11

• Receive 2027 Error
• Bulk Billing Process & Troubleshooting
• Forward 9201 Error
• Re-Process Batch Manually
• Easyclaim Bulk Bill

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Patient Claims 5

• Delayed Patient Claiming
• Part-Paid Patient Claiming
• Claimant Setup
• Online Patient Claims
• Interactive vs Store & Forward Patient Claims

ECLIPSE 12

• Adding ESH To ECLIPSE
• Manually setting up fund fee rates
• Medibank Private Overseas Students
• ECLIPSE - Setup
• ECLIPSE - Verification

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DVA 1

• DVA Allied Health & Community Nursing

AIR 6

• Update Vaccines
• Setup Ancillary Provider
• AIR Claim
• IMM.OUT
• AIR Guide

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Setup 2

• Install Medicare Certificates
• Java

Patient Verification 1

• OPV Multiple Appointments

Misc 5

• Backdate Banking For E-Payments
• Medicare Online Upgrades Nov 2019
• Coronavirus MBS Items
• Printed Form Requirements Suspended Coronavirus
• Turn Off Medicare Online Printing