To enable or disable Medicare Online Web Services:


  • Links Menu -> Configure Online Claiming -> Tick or Untick MCOL Web Services
  • Click OK & Restart Medilink
  • You must repeat this for each user


Medicare Online Web Services uses PRODA for authentication instead of PKI certificates. Existing practices do not need to make any changes - we have already linked your Minor Id and RA Number to our Medilink PRODA Organisation.


If you are switching back to Medicare Online Adaptor (PKI) and are stuck on the logon screen, see here for more information:


https://help.medilink.com.au/support/solutions/articles/11000113358-stuck-on-medicare-online-passphrase


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