Letters

Template Generator Open Or Save File Popup Issue
When using the Template Generator you may receive a message that asks: "Do you want to open or save this file?" (See screenshot below.) T...
Thu, 3 Aug, 2017 at 2:23 PM
Date on Letter Changing
If the date in your letters is changing, you have a Microsoft Word field in your letter template.  Unfortunately, this updates automatically and is some...
Thu, 3 Aug, 2017 at 2:34 PM
Bulk Letters
Bulk Letters is a new section for reviewing letters for all patients.  Sections In it's most basic form, Bulk Letters has a filter, a grouping of ...
Mon, 30 Jul, 2018 at 3:25 PM
What to do if Microsoft Word won't open when creating new letters
This guide is a solution for an issue we have come across where Microsoft Word does not open when you try to create a new letter (via the Letters button, or...
Thu, 3 Aug, 2017 at 2:37 PM
Transcriptions
Transcriptions in Medilink involves two things. Generate PATIENTS.TXT and ASSOCIATES.TXT for Emdat capable Transcription service provider to pick-up (i...
Wed, 19 Dec, 2018 at 1:07 PM
How to create and edit letter templates
Letter templates are stored on your server in the medilink32bnt\letters directory. There are two ways of editing or creating a letter template: using Me...
Wed, 7 Aug, 2019 at 11:38 AM
Mail Merge Fails
If your mail merge fails and in event viewer there is an error about "the RPC server is unavailable", it may be caused by Nuance / Dragon Naturall...
Mon, 4 Feb, 2019 at 1:28 PM
Legacy Macro Letters
Setup Open Word and go to Options. Customize Ribbon and check the Developer Tab. Go in to the Developer Tab and then Visual Basic. ...
Wed, 22 May, 2019 at 2:12 PM
Generate New Letter Stops
If after a 2019 Microsoft Office (Word) update you notice that when you generate new Medilink letters it just seems to stop, please go in to File Menu ->...
Thu, 6 Jun, 2019 at 10:52 AM
Blank Letter Records
Sometimes when letters are deleted or filed away and the row for the Review Letter in the database doesn't get updated/removed, a record in the databas...
Wed, 17 Jul, 2019 at 12:49 PM