Error Messages

Insufficient Disk Space
The error 'Insufficient Disk Space' is misleading - it actually means that there has been a general failure to write to the database. There are many...
Mon, 15 Feb, 2021 at 8:52 AM
Unknown Internal Operating System Error
Possible Causes & Solutions Server hard drive full. Clear up old Medilink backups in medilink32bnt\backups or free up space some other way.
Tue, 18 Apr, 2017 at 8:18 AM
Directory Controlled By Other Lock File
Possible Causes & Solutions Locked/Corrupted PDOXUSRS.LCK file. Another network process has control of or has corrupted the main database lock file,...
Tue, 18 Apr, 2017 at 8:45 AM
Index Out Of Date
Possible Causes & Solutions Failed to write to one of the index files. This causes a problem when others try and look up things in the database - im...
Tue, 18 Apr, 2017 at 8:41 AM
Could Not Merge BDE Configuration File
If you have a Medilink database error that seemingly cannot be solved using all of the standard methods, our advice as a last resort is often to rename your...
Tue, 12 Feb, 2019 at 12:33 PM
Not Exact Read/Write
Check Windows Defender Exclusions, Windows Updates & problem PC network cable / switch. This error occurs when BDE Paradox reads an invalid number o...
Thu, 7 Nov, 2019 at 9:05 AM
Index Does Not Exist 2019
In Dec 2019 a number of practices started receiving "Index Does Not Exist" error messages, or experienced various other side effects stemming from...
Thu, 1 Jun, 2023 at 8:09 AM
No More Files
Users with Windows 10/11/Server 2019/2022 and onwards may have experienced "No More Files" errors sporadically when trying to access the Medilink ...
Thu, 1 Jun, 2023 at 5:17 AM
Index Does Not Exist 2023 / Crystal File Integrity Error
In 2023 onwards versions you may experience one of the following errors as per listed below. You can skip/ignore the Index does not exist - the program ...
Thu, 1 Jun, 2023 at 8:18 AM
Theatre Appointment Error - Unable To Add Surgical Audit Record
If when trying to Add a Theatre Appointment you receive the following error message: Unable to add surgical audit record Please try the following fi...
Fri, 7 Jul, 2023 at 4:05 PM