General

Medilink Document Types
Letters When a doctor sees a patient, quite often they write a letter afterwards to a referred/referring doctor. In the case of GPs, it will be a referral ...
Fri, 17 Mar, 2017 at 8:34 AM
DMS Polling
DMS Polling is a feature in Medilink 2017 R2 that allows you to use a third party system for scanning or importing files, and then have those files automati...
Thu, 6 Jul, 2017 at 7:29 AM
DOCX Preview Open Problem
Sometimes Microsoft document files may not be able to be opened normally in Word due to some minor corruption, in which case you will see this error: WE...
Tue, 27 Nov, 2018 at 3:09 PM
Preview Could Not Be Generated
If you see the following error: Preview could not be generated. Error HRESULT E_FAIL has been returned from a call to a COM component. Please try:...
Mon, 11 Apr, 2022 at 11:51 AM
No PDF Preview - Select A File To Preview
If when viewing a preview of a PDF you see the following message: Select A File To Preview ...you may have a browser or some other non-previewable v...
Wed, 13 Apr, 2022 at 10:42 AM
A Program Is Trying To Access Email Address Information Stored In Outlook
When trying to email letters/documents/scans from Medilink DMS or DHR you may receive the following warning: Microsoft Outlook A program is trying to a...
Tue, 28 Mar, 2023 at 6:16 AM