If Medilink logs in and opens but then doesn't bring up the main screen, try this work around:


Open MEDILINK32BNT\BIN\MEDI_ACC.INI

Search (CTRL+F) for RunFacilityIdFixOnStartup

Set it to 0 (instead of 1)

Save file

Try and re-open Medilink


We believe it is caused by Windows Update KB5067036, but it only affects a small portion of users.


Update: A quick fix is to download and open this batch file:

https://www.medilink.com.au/DisableRunFacilityIdFixOnStartup.zip

(Note: if blocked, ask your IT to deploy.)