2017 R1 May & June versions of Medilink had a bug that affected batch processing.
The system may have applied the receipts to services from top to bottom, rather than on the specific services that were adjusted.
This means that your total figures are right, however, the actual receipts and adjustments are not on the correct patients.
1. Firstly apply the latest Medilink Update. Please organise a booking here:
2. Download and run:
3. Go in to Medilink and go to 5. Processing - process all of those batches.
4. Optionally download and run:
This will backdate the processing you did today, which is why it's optional.
Note: If you need assistance or are unsure about these steps, please discuss with us.