Install Terminal


» Plug in HiCaps terminal via USB(PC) to Serial(Terminal) cable


Install Keyspan Drivers


Plugging in the HiCaps terminal will install drivers.


Note | If Keyspan drivers installation fails install drivers from HiCaps website:


http://www.hicaps.com.au/forms-and-support


» Download specific Windows OS version drivers and install


» Ensure to install as Administrator


Install HiCaps Connect


Version 1.0.3.32


This installer is located in the medilink32bnt\medilink update folder


» Ensure to install as Administrator


» Click I accept


Leave default path


» Select no to reboot


» Select save


» Select close


Note | Tray Icon = yellow indicates install successful and HiCaps Connect is running


» If tray icon is not yellow then right click configure and select save


Note | If HiCaps Terminal not found on scan then issue = device or driver


Attempt to resolve by:


» Unplug the terminal


» Uninstall Keyspan driver


» Restart computer


» Re-install driver


Note | Network Name: field is for HiCaps terminal network


mstsc


» Run mstsc

» Select the more tab

» Enable all options

TS Desktop


HiCaps Connect Terminal Services

Note | Network name field


Medilink on TS

» Start Medilink

» Ensure HiCaps tray item is displayed


» Right click tray item

» Select choose HiCaps Terminal

» Highlight Terminal

» Select OK

» Right click HiCaps tray item

» Select Choose Provider Practice Setup


» Assign each Provider


» Ensure linking is correct


» Highlight Medilink Provider


Highlighting a Provider should display HiCaps Medicare, HiCaps Provider and HiCaps Merchants.


Note | Deactivated Providers are resolved via Medilink Provider reactivate


For Multi-Provider numbers assigned to the same Provider use Medilink Provider Practices and ensure Provider ID is correct.


If there is no Practice assigned then add a Practice in Medilink Provider Setup via HiCaps interface.