Via DMS
Open the Document Management System (DMS).
Search for the patient you want (if they are not already on screen) OR use Bulk Letters (new in 2018 R2).
Highlight the appropriate Patient Letter you want to send. (Note, we currently do not allow resending of inbound Referral Letters - make sure the Document Type says "Patient Letter").
Click the Secure Messaging button on the right-hand side or right-click and choose Send Securely.
Choose the Provider you are sending from
Choose the Referrer you are sending to. Note, you can choose this Referrer by selecting a Referral that the patient has, or by searching and choosing a specific Referrer.
Secure eMessaging provider lookups/websites
HealthLink: https://au.healthlink.net/aupd/
Argus: https://www.telstrahealth.com/argus
Medical Objects: https://www.medicalobjects.com/provider-map/
If you have not previously setup this Referrer for Secure Emessaging, you will be prompted to fill in their details
Now you will see the Correspondence Criteria and Priority / Requested Action screen (aka, Send screen). Make any modifications as necessary and click OK.
What this does is generate a HL7 file in the Output Path for the selected Emessaging Carrier
Via Bulk Letters
Open the Document Management System (DMS).
From here you can open the Bulk Letters
This will open the list of letters from all patients, you can edit the filters for displaying them via the 'Toggle Filters'.
You can select any letter from this list and then click 'Send Secure'.
Choose the Referrer you are sending to. Note, you can choose this Referrer by selecting a Referral that the patient has, or by searching and choosing a specific Referrer.
Secure eMessaging provider lookups/websites
HealthLink: https://au.healthlink.net/aupd/
Argus: https://www.telstrahealth.com/argus
Medical Objects: https://www.medicalobjects.com/provider-map/
If you have not previously setup this Referrer for Secure Emessaging, you will be prompted to fill in their details
Now you will see the Correspondence Criteria and Priority / Requested Action screen (aka, Send screen). Make any modifications as necessary and click OK.
What this does is generate a HL7 file in the Output Path for the selected Emessaging Carrier.
Once sent, a date will be added to the 'Secure Message Sent' column. If you wish for it to then disappear from this list, you can adjust the 'Toggle Filters' to only show letters which have not been sent.
Via DHR
Open the Digital Health Record System (DHR, aka Clinical).
Search for the patient you want (if they are not already on screen).
Highlight the Patient Letter you want to send and right click and choose Send.
The process from here is identical to the DMS process above, refer to those notes.