There are 2 basic types of refunds:

1. Reversing a receipt

2. Refunding a credit

Reverse a receipt

1.  Open the Invoice Copies window and highlight the receipt and click Reverse.

Refund credit

1.  Go to Reception >> Refund Credit. Fill in the details as necessary and click OK.

2.  (Optional) You can print refund advice for the patient if necessary.

See also: Make a correction