Helpdesk

1. Bring up the patient you want to remove.

Note: it can be helpful to rename the patient you want to remove to something like "John Smith-Remove" - just something to signify that's the one you want to get rid of.

2. Management Menu >> Patient Merge

3. Click Keep and search for the patient you want to keep.

Double check the warning message and click OK if you still want to proceed.

Note | Leave it a while, on some larger/slower systems it may take some time.

It will say when it is finished. Click the X in the top right hand corner to close, or choose new patients to merge.

5. You may have to run a Patient Re-Balance afterwards.